Step 1 — Find it in your library
Head to frequencytracker.app → Sign in → Your Library, and open Frequency Tracker - Inside the App. You'll find all the setup and tutorial videos there. The download itself lives under Frequency Tracker - Download.
Step 2 — Download the right version
- Mac (M1/M2/M3/M4) — Frequency-Tracker-Mac-x.x.x-arm64.dmg
- Mac (older Intel) — Frequency-Tracker-Mac-x.x.x-x64.dmg
- Windows — choose the Windows installer
Not sure which Mac chip you have? Click the Apple menu → About This Mac. If it lists "Apple M1/M2/M3/M4," use the first option. If it lists an Intel processor, use the second.
Step 3 — Install and open
Windows: Run the installer, then launch Frequency Tracker from your Start Menu or desktop shortcut.
Mac: Before opening the app for the first time, download and run Install_Frequency_Tracker_For_Mac.command (found alongside the download). This handles first-launch setup for you. After that, open the app from your Applications folder as normal.
Heads up: You may see a security warning during installation on Mac or Windows. This is normal — we're currently in the process of obtaining our code signing certificate. On Windows, click "More Info" → "Run Anyway." On Mac, the install command above handles this for you automatically.
Step 4 — Log in
Use the same email you purchased with. The app verifies your access automatically and binds to that machine — see Creating your account & first login for details on how this works.
Updates
Frequency Tracker checks for updates automatically. When one's available, you'll see a banner at the bottom of the app with the option to install. Before major updates, you'll also be prompted to back up your data first — this is optional but recommended.
Troubleshooting installation
- Windows: app icon looks wrong in the taskbar — this is a known Windows icon-cache issue after updating. See Troubleshooting for the fix.
- Mac: "app is damaged and can't be opened" — this usually means the install command wasn't run first, or Gatekeeper blocked it. Re-download and run Install_Frequency_Tracker_For_Mac.command before opening the app.
- Still stuck? Email [email protected] with your OS version and what you're seeing.
Where to go next
