First login
- Open Frequency Tracker after installing it.
- Enter the email address you used when you subscribed (or started your free trial).
- The app checks your subscription status automatically. If it's active, you're in.
That's it — no separate password to set or remember.
One machine per subscription
Each Frequency Tracker subscription is licensed for one computer at a time. The first time you log in, the app binds to that machine.
Install it on the machine you'll actually be trading on. If you ever need to switch to a new computer, email [email protected] and we'll move your license over — no need to figure this out yourself from inside the app.
"My email isn't being recognized"
A few things to check:
- Make sure you're entering the exact email you subscribed with (not a different email you might normally use).
- If you just subscribed, it can occasionally take a minute for your account to sync — try again shortly.
- Make sure your internet is connected. The app does support offline use, but you must be connected to authenticate for the first time.
- If you're still stuck, email [email protected] and we'll look into it.
